Support Information

How can a merchant obtain SSL?

Dynamic includes a shared SSL certificate with all shared prostores stores. SSL can also be obtained directly from an SSL provider. Bear in mind that SSL certificates are domain name and host name specific. A merchant will need a certificate for each domain name that he or she wants to secure with SSL.

How does SSL work?

SSL protocol requires the installation of an SSL digital certificate on a web server that wants to establish secure server connection with a consumer's web browser. The digital certificate is necessary for authentication of the web server to the web browser.

How can a shopper tell if an e-commerce site is secured with SSL?

Web sites hosted on web servers that are secured with a valid SSL certificate will display a security lock icon at the bottom of the web browser screen. The icon will change from the opened position to the locked position upon entering a secured area of the site.

Why is SSL important?

Every time an e-commerce transaction is conducted on the Internet, personal confidential data like credit card numbers or social security numbers are exchanged among the shopper, the merchant and the appropriate parties involved in the transaction process like a payment processor.

What is Secure Socket Layer (SSL)?

Secure Socket Layer (SSL), also known as secure order protection, secure certificate or digital certificate, is the most popular method for ensuring the secure transmission of credit card data and consumer information across an open network like the Internet.

Do I need a special Internet merchant account?

While not everyone needs an Internet merchant account, there are many benefits to having one. First and foremost, an Internet merchant account will eliminate the need for you to process credit cards manually, saving you time and effort.

What should a small business owner consider in establishing a merchant account?

Before choosing your merchant account, it's important to select a payment processor. ProStores is already integrated with a number of popular payment processors. Once you've selected the processor that's right for your business, you can then choose an associated merchant account provider.

How much does a merchant account cost?

Merchant accounts typically require costs for the processing software and for each transaction.

What is a merchant account?

A merchant account is an agreement with a merchant account provider, sometimes called a merchant service provider, required to conduct credit card-based transactions.