Frequently Asked Questions - Domains

In order to change the DNS information for your domains, you will need to login with our domain registrar, Tucows.  We can have the registrar email your domain login to the administrative contact for the domain so it is important for this information to stay current.  Use the domain authentication information that is sent to you to login here: https://manage.opensrs.net/

If you don't have the domain login and no longer have access to the email address listed as the administrative contact you will need a new login. In order to get the login for your domains you will need to go through the registrar’s authentication process at this site:
http://www.adminchange.com

On the site click the link that says, “All other Admin Change requests please click here.”  This will take you to a form which you will need to fill in with the administrator’s information, print, and fax to the registrar with the required identification.  Once the registrar has verified the identification, it will send a login for the domain.

If you have your domain registered with us simply log in and fill out a support desk ticket. Let us know which domain you would like to renew and for how many years you would like to renew for.

If you have your domain registered with another registrar you'll have to go to their homepage. Some will allow you to renew your domain by simply providing your credit card details. Others require you to log in to make changes.

Please fill out a support desk ticket and a technical advisor will contact you to work out the details of transfering your domain.

First you need to know that the name you want to use for your domain isn't being used by someone else. Go here and type in your desired domain name. If your desired domain is already in use try using a .net or .org extension instead of .com.

If your desired domain name is available submit a request through our consultation form to register it.